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Help centre

Welcome to the Academy11+ help centre

Everything you need to know about using Academy11+ to support your child's 11+ preparation.

Quick start guide

Getting started in 6 steps

  1. Step 1: Create your free parent account

    Sign up with your email or Google. Everything starts on the free plan.
  2. Step 2: Add your child

    Choose whether they learn using your account (via "Who's learning?") or have their own username and password. You can set a 4-digit family PIN to keep your parent view private.
  3. Step 3: Take the starting assessment

    About 20 minutes across Maths, English, Verbal and Non-Verbal Reasoning, so practice starts at the right level.
  4. Step 4: Turn the results into a study plan

    Your child then sees Today's 15 minutes: a short list of the most useful things to do each day.
  5. Step 5: Practise on the website or the app

    Free sample papers, a daily Mental Maths and English Sprint warm-up and free story prompts are open to everyone. Premium opens the rest; mock exams are booked separately.
  6. Step 6: Follow their progress

    Results, topic reports, an on-track meter for their target school and a weekly progress email.

See everything Academy11+ can do

A short tour and the full list of features, with what's free and what needs Premium.

What Academy11+ can do

Need help now?

Use the chat in the bottom right corner for quick answers to your questions.

Or email us at hello@academy11.co.uk

Help topics

  • Practice papers

    Timed papers in Maths, English, Verbal and Non-Verbal Reasoning, marked straight away. One free sample paper per subject for every child.

  • Mock exams

    Full mock exams sat at a set time, with results compared against everyone who took the same mock. Booked and paid for separately.

  • Creative writing

    Story prompts to write to, typed or photographed from handwriting, with detailed AI feedback in minutes.

  • Premium and purchases

    What's free, what Premium opens for all your children, and buying paper packs or mock exams on their own.

  • Managing children

    Adding a child, family accounts and "Who's learning?", own logins, the family PIN and app codes.

  • Progress and reports

    Results question by question, topic reports, the on-track meter for their target school and the weekly progress email.

Frequently asked questions

What's free, and what needs Premium?

Every child can take the starting assessment, follow a study plan, sit one free sample paper per subject, play a daily Mental Maths and English Sprint warm-up, write to the free story prompts and use the app. Results and reports are free too. Premium opens every paper pack, retakes, the full games, vocabulary, reading stamina, every story prompt and interview feedback for all your children. Mock exams are booked and paid for separately, even with Premium. See Free vs Premium.

Can I have more than one child on one account?

Yes. Each child has their own profile, results and study plan. They can learn using your account (you pick them from “Who's learning?”) or have their own username and password. A 4-digit family PIN stops children getting back into your parent view. Managing children

How does my child use the app?

Download the free Academy11+ app for iPhone or Android. Your child can sign in with their username and password, or with a 6-digit code: press “Get a code” on their page (from your dashboard) and type it into the app. Each code works once and lasts 10 minutes. You can also sign in as yourself and choose who's learning.

How do I track my child's progress?

Each child's page (from your dashboard) shows their latest results, an on-track meter for their target school and a printable progress report. Results and Reports in your dashboard break every paper down by question and topic, and a weekly progress email arrives on Sunday evenings (you can turn it off in your profile).

What subjects are covered?

The core 11+ subjects: Maths, English (including comprehension), Verbal Reasoning and Non-Verbal Reasoning, plus creative writing and interview practice for schools that interview.