Privacy Policy

Last updated: 7/6/2025

Introduction

Academy11 ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our educational platform.

Information We Collect

Personal Information

  • • Name and email address
  • • Age and educational level
  • • Account preferences
  • • Parent/guardian contact details

Usage Information

  • • Test scores and progress
  • • Time spent on platform
  • • Pages visited and interactions
  • • Device and browser information

How We Use Your Information

We use the information we collect to:

  • Provide and improve our educational services
  • Track your learning progress and personalize content
  • Communicate with you about your account and our services
  • Ensure platform security and prevent fraud
  • Comply with legal obligations and protect our rights
  • Analyze usage patterns to enhance user experience

Data Protection and Security

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018.

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication measures
  • Staff training on data protection practices
  • Secure data centers and backup systems

Your Rights

Under UK data protection law, you have the following rights:

Access & Portability

Request access to your personal data and receive a copy in a portable format.

Rectification

Request correction of inaccurate or incomplete personal data.

Erasure

Request deletion of your personal data in certain circumstances.

Restriction

Request restriction of processing of your personal data.

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform. These include:

  • Essential cookies: Required for platform functionality
  • Performance cookies: Help us understand how you use our service
  • Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

Children's Privacy

We take special care to protect the privacy of children under 16. Parental consent is required for account creation, and we limit data collection to what is necessary for educational purposes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Data Protection Officer: hello@academy11.co.uk

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.