Help centre
Managing children
Adding a child, choosing how they sign in, switching between children, the family PIN and the Academy11+ app.
Two ways for a child to sign in
Every child has their own profile, results, study plan and badges. What changes is how they get to it. You choose for each child, and children in the same family can use different options.
Use my account (family account)
- No username or password for your child to remember.
- You sign in, then pick their profile from “Who’s learning?”.
- Everything they do is saved to their own profile, not yours.
- Best for younger children, or when they practise beside you.
Their own login
- Your child signs in with their own username and password.
- They can practise on their own device without your login.
- You can still open their profile from “Who’s learning?”.
- Best for older children who practise independently.
Adding a child
Step 1: Add a child
On your dashboard, choose “Add a child”. You only need their first name and school year to start; last name, date of birth, school and exam board can be added now or later.Step 2: Choose how they’ll sign in
Pick “Use my account” or “Their own login”. You can give a child their own login later from their page (“Enable separate login”).Step 3: Set a family PIN
If your child uses your account, you’ll be asked for a 4-digit PIN. You can skip it and set it later in your profile.Step 4: Take the starting assessment
About 20 minutes: 8 questions in each of Maths, English, Verbal and Non-Verbal Reasoning. Start it from your child’s page; they also see it on their dashboard until it’s done.Step 5: Turn the results into a study plan
The starting assessment results suggest a weekly plan, and your child sees “Today’s 15 minutes” on their dashboard: a short list of the most useful things to do each day.
Switching between children: “Who's learning?”
1. Pick a profile
Open “Who's learning?” from your menu and choose a child. The site switches to their child view.
2. They learn
Papers, writing and games are saved to their profile and show up in your reports.
3. Switch back
They tap “Switch profile” in their menu. If you've set a family PIN, it's needed to get back to your parent view.
The family PIN
- A 4-digit PIN that children need to leave their profile and open your parent view, with its reports and billing.
- Set, change or remove it in your profile settings (you'll need the current PIN to remove it).
- After 5 wrong tries, the PIN is locked for 15 minutes.
Without a PIN, a child using your account could open your parent view. If your children learn through your account, we recommend setting one.
The Academy11+ app
The free Academy11+ app for iPhone and Android has practice papers, Mental Maths, English Sprint, vocabulary and story writing, including taking photos of handwritten stories. There are three ways to sign in:
A 6-digit code
On your child's page (from your dashboard), press “Get a code”. In the app, tap “Use a code” and type it in. Each code works once and lasts 10 minutes. This works for children who use your account too.
Their username
Children with their own login can sign in with their username and password.
As you
Sign in as the parent, then choose who's learning. If you use Google to sign in, get a parent code from your profile settings instead.
Starting assessment and target school
Starting assessment
A free 20-minute check of where your child is starting from (8 questions in each of four subjects). It sets the level for practice and suggests topics to work on. It can be taken again after 8 weeks, and an unfinished assessment can be picked up again within a week.
Target school
Choose a target school on your child's page to see an estimated standardised score and whether they look on track. It needs a few full papers in the last six months before it gives a view.
Choosing an exam board
Each child can be set up for a different exam board, depending on their target schools and where you live. You can add or change it on their page at any time. Not sure? Leave it as “Not sure” and pick a target school: we use the board that sets that school's test, and it follows the school if you change it. The board decides which mock exams and paper packs we show first, the study programme and, for written-answer exams (Sutton SET, CSSE, FSCE), whether practice starts with typed answers.
GL Assessment
Writes most grammar school 11+ tests
- Verbal Reasoning
- Non-Verbal Reasoning
- Mathematics
- English
CEM-style
A legacy style: most areas have moved on, so check your test
- Verbal Reasoning
- Non-Verbal Reasoning
- Mathematics
- English
CSSE
Consortium of Selective Schools in Essex
- English
- Mathematics
Other providers
Quest Assessments, FSCE, ISEB or the school's own papers
- Varies by test
Safety and privacy
Child safety
Children only see learning activities and can't message other users. Leaderboards show a made-up nickname, never their real name.
Who sees progress
Each child's results are visible to you, and to any teacher or tutor you choose to share them with from Teachers & Tutors.
Tips for families with more than one child
- Make sure the right child is picked in “Who's learning?” before they start, so results land in the right profile.
- Give each child their own study plan; their starting assessment results will differ.
- Premium covers all your children; paper packs and mock exams are bought for the children you choose.
- Celebrate each child's progress against their own starting point, not against each other.
Tip
A regular slot for each child (even 15 minutes) works better than long, irregular sessions. “Today's 15 minutes” on their dashboard is built for exactly that.